Frontline Employee Empowerment and Perceived Customer Satisfaction

AuthID
P-00N-08H
3
Author(s)
Sampaio, AS
Document Type
Article
Year published
2017
Published
in MANAGEMENT RESEARCH-THE JOURNAL OF THE IBEROAMERICAN ACADEMY OF MANAGEMENT, ISSN: 1536-5433
Volume: 15, Issue: 2, Pages: 187-206 (20)
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Publication Identifiers
Scopus: 2-s2.0-85024125187
Wos: WOS:000405474300004
Source Identifiers
ISSN: 1536-5433
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