51
TITLE: The growing complexity of customer engagement: a systematic review
AUTHORS: Filipa Rosado Pinto; Sandra Maria Correia Loureiro;
PUBLISHED: 2020, SOURCE: EUROMED JOURNAL OF BUSINESS, VOLUME: 15, ISSUE: 2
INDEXED IN: Scopus WOS
52
TITLE: Enhancing brand coolness through perceived luxury values: Insight from luxury fashion brands  Full Text
AUTHORS: Sandra Maria C Correia Loureiro; Jano Jimenez Barreto; Jaime Romero;
PUBLISHED: 2020, SOURCE: JOURNAL OF RETAILING AND CONSUMER SERVICES, VOLUME: 57
INDEXED IN: Scopus WOS
53
TITLE: I, Chatbot: Modeling the determinants of users' satisfaction and continuance intention of AI-powered service agents
AUTHORS: Muhammad Ashfaq; Jiang Yun; Shubin B Yu; Sandra Maria C Correia Loureiro;
PUBLISHED: 2020, SOURCE: TELEMATICS AND INFORMATICS, VOLUME: 54
INDEXED IN: Scopus WOS
55
TITLE: Foreword
AUTHORS: Sandra Maria Correia Loureiro;
PUBLISHED: 2020, SOURCE: Building Consumer-Brand Relationship in Luxury Brand Management
INDEXED IN: Scopus
56
TITLE: Exploring online customer engagement with hospitality products and its relationship with involvement, emotional states, experience and brand advocacy  Full Text
AUTHORS: Ricardo Godinho Bilro; Sandra Maria C Correia Loureiro; Joao Guerreiro;
PUBLISHED: 2019, SOURCE: JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT, VOLUME: 28, ISSUE: 2
INDEXED IN: Scopus WOS
58
TITLE: Value get, value give: The relationships among perceived value, relationship quality, customer engagement, and value consciousness  Full Text
AUTHORS: Omar S Itani; Abdul Nasser Kassar; Sandra Maria C Correia Loureiro;
PUBLISHED: 2019, SOURCE: INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, VOLUME: 80
INDEXED IN: Scopus WOS
59
TITLE: Exploring the Determinants of Instagram as a Social Network for Online Consumer-Brand Relationship
AUTHORS: Loureiro, SMC; Sarmento, EM;
PUBLISHED: 2019, SOURCE: Journal of Promotion Management
INDEXED IN: Scopus
60
TITLE: Fostering Online Relationships With Brands Through Websites and Social Media Brand Pages
AUTHORS: Pinto, L; Loureiro, SMC; Rita, P; Sarmento, EM;
PUBLISHED: 2019, SOURCE: Journal of Promotion Management
INDEXED IN: Scopus
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